Turning fragmented service into seamless, personalized experiences because great service is our standard.
Connecting teams and clients with unified data and seamless communication.
Reliable insights for your team to deliver with confidence.
Built around your clients’ needs delivering personalized, high-quality service every time.
Turning customer data into personalized, timely, and impactful service—every time.
NewTrack puts newcomers in control—without burdening your staff. Our secure portal enables document uploads, appointment requests, and real-time progress tracking on any device, slashing walk-ins, phone inquiries, and manual entry while seamlessly syncing to your CRM.
NewTrack provides centralized job application records, manages follow-ups, and organizes networking connections, streamlining the job search process and enhancing the ability to secure employment opportunities.
NewTrack efficiently tracks and manages important tasks such as housing inquiries, documentation deadlines, community resources, and essential appointments, ensuring a smoother transition and integration into the new environment.
NewTrack organizes language learning materials, tracking progress, scheduling practice sessions, and connecting with language tutors or conversation partners, fostering an immersive and structured approach to language acquisition.
Provides a timeline that follows the client journey from entry to reaching citizenship.
Clear records of employment history with details on job description, company, and company contact information.
Up to date records of classes which have already been attended and classes that have been registered in.
Ensures all volunteer activity is tracked and logged to provide a simple and clear dashboard of hours and activities.
Measure the success of marketing methods used for each client to ensure maximum ROI on each marketing strategy.
Provide your clients with the ability to upload materials, schedule meetings and engage with their case manager.
Take NewTrack with you wherever you go. By being mobile friendly, NewTrack provides not only service providers, but also clients and volunteers with the ability to access information and upload data anywhere. This ensures the data is as accurate and recent as possible.
NewTrack empowers businesses to comprehensively analyze customer data by aggregating information from multiple touchpoints, enabling insights into customer behavior, preferences, and trends crucial for informed decision-making and personalized customer interactions.
+1 (604) 562-5353
info@newtrack.org
2610 Victoria Drive, Vancouver BC V5N 4L2
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better