One platform for every newcomer journey
NewTrack delivers an integrated CRM, Self-Service Portal, and IT Shared Services — purpose-built for SPO Executive Directors, Operations, and Program leads who need one secure, compliant platform to serve clients and scale their mission.
CORE PLATFORM
Newcomer CRM &
Case Management
Centralize every client interaction — from intake and assessment through settlement milestones — in one IRCC-compliant platform designed specifically for the settlement sector.
- Intake, assessment & case tracking
- Self-service newcomer portal
- Employment, housing & language modules
- IRCC reporting & compliance built-in
- Role-based staff dashboards
+ NEW OFFERING
IT Shared
Services for SPOs
Extend NewTrack beyond CRM. Managed IT infrastructure, helpdesk, security, and compliance — purpose-designed for the non-profit settlement sector at a cost every SPO can afford.
- Managed helpdesk & end-user support
- Cloud infrastructure & Microsoft 365
- Cybersecurity & data protection
- PIPEDA & IRCC compliance management
- vCIO advisory & strategic planning
SEAMLESSLY INTEGRATED — ONE PLATFORM, ONE DATA LAYER
Take NewTrack with you wherever you go. By being mobile friendly, NewTrack provides not only service providers, but also clients and volunteers with the ability to access information and upload data anywhere. This ensures the data is as accurate and recent as possible.
