Self-Service Portal

Empower Newcomers, Free Your Team

Transform routine requests into self-service autonomy—a seamless digital gateway that removes intake barriers and delivers personalized client journeys for settlement service providers (SPOs).

Introduction

What is NewTrack Client Self-Service Portal?

Learn More

Empowering newcomers with self-directed access

A seamless digital getaway to services

Removing intake and scheduling barriers

Transforming service delivery into self-service autonomy

The Transformative
Power

  • Cut admin time, improve client experience
  • Strengthen resource allocation
  • Automated client intake & real-time program routing
  • Auto-sync client updates
  • Automated reminders
  • One-Button volunteer time entries with real-time
    reports
  • Self-scheduling appointments
Learn More

Key Features

User Friendly

User friendly dashboard offering real time insights and performance analytics

Integration

Integrates with popular productivity and communication tools.

Security

Advanced security encryption & multi- factor authentication.

Proposed Solution

Problem Statement

  • High volume of phone/email inquiries​
  • Manual data entry​
  • Paper forms and PDF bottlenecks​
  • No centralized dashboard

Our Solution

  • Digital Intake
  • Personalized dashboards
  • Secure Document Upload
  • Workshop Self-Registration
  • One-Button (Volunteer Time Entries ​with Real-Time Reports)
  • Automated Reminders

Value Proposition

A secure digital hub that provides newcomers and volunteers with 24/7 access to intake, bookings, documents, case updates and volunteer onboarding-reducing admin workload and cutting no-shows.

BOOK A DEMO

Values & Principles

Integrity

We uphold strong ethical principles

Honesty

We are sincere, truthful and transparent

Respect

We show considerations for others’ feelings, wishes, rights and traditions

OUR KEY VENDOR

Partnership